Monitoring the status of equipment through the customer's surveillance systems or Integration of "tickets" into the own notification system on the "JIRA" platform
02 / Service and maintenance
Implementation of service trips at the required SLA level. Coverage of the Czech Republic and Slovakia within standard working hours as well as outside working hours. 24-7-365 support is also a matter of course. Management of the logistics of spare parts and their distribution to the service centers of our company.
Support in the implementation of reengineering of spare parts and adhoc repairs of unavailable spare parts that are after the end of support from the manufacturer of the original product
03 / Prophylaxis
Implementation of regular preventive inspections and diagnostics of the state of equipment.
Electrical inspections
Electrical inspections are an integral part of the operation of kiosks and vending machines that provide various services and products. These devices are powered by electricity and their faultless operation is essential to meet the needs of customers.
As part of electrical inspections, all electrical installations, connected devices and devices in kiosks and vending machines are checked. Technicians focus on examining the condition of wiring, temperature control equipment, lighting, security and all other electrical components.
